SERVICES & SOLUTION
Flat Fee IT Support Services
For a monthly flat-fee Techsavies can provide you with a comprehensive, turnkey and proactive IT support solution.
Our IT services allow you to reduce cost, mitigate risk and most importantly focus on running your business not your Technology.
With our outsourced IT support services we become an extension of your business, and true partner. Because our IT support service is based on a flat monthly fee allowing you the ability to budget for you IT support costs annually.
Features and Benefits of Flat-Fee IT managed services:
- Unlimited IT Help Desk support that takes care of your network computers and provides your users with a good quality of service when it comes to their IT support needs.Our online Help Desk ensures problem resolution using state of the art remote trouble shooting software platform and on-site service when necessary.
- 24×7 Servers, Computers and other IT devices Monitoring and Maintenance Agent-based software provides proactive monitoring and response to mitigate and resolve IT issues before they become problems; This greatly decreases downtime.
- Vendor management is another aspect of the Flat Service model that allows us to become the liaison of your IT vendors so we can manage all the rising issues with their services.
- Comprehensive documentation of your IT infrastructure as well as a monthly report that gives you an updated overall state of your IT Environment.
- Senior IT consulting advisor is another added value that gives access to an expert level in terms of IT strategy and expansion to meet business needs.
Our relationship begins with free evaluation of the current state of your IT environment; this will allow us to create a report that will enable us to design a technology plan that aligns with your short and long-term business goals.